Official Protection
Warranty Claim
Activate your 1-year protection.
What We Cover
Seal Failure
Zipper Separation
Material Cracking
Defective Seams
Discoloration*
Structural Defects
*Unexpected fading, not food stains.
Out of Scope
Knife Cuts
Fire/Burn Damage
Oily Stains (Curry)
Mold (Improper Storage)
Intentional Tearing
Lost Items
How to Claim
01
Snap a Photo
Take a clear photo or video showing the defect clearly.
02
Email Us
Send your Order # and Photo to support@qavo.us
03
Resolution
We send a free replacement or a full store credit.